Order Cancellation Policy

Effective Date: October 2025

At EasyDevLabs, we strive to provide high-quality, customized digital solutions. Since each project is tailored to your specific requirements, our cancellation policy ensures fairness and transparency for both parties.

1. Cancellation Before Project Start
Clients may cancel their order before the project has officially begun (i.e., before any design, development, or research work has started).
In such cases, a full refund will be issued, minus any applicable transaction or administrative fees.

2. Cancellation After Project Start
Once work has begun, cancellations are subject to the following conditions:

  • If less than 25% of the project has been completed, a partial refund (up to 50% of the total payment) may be issued.

  • If more than 25% of the project is completed, no refund will be available, as substantial time and resources will have already been invested.

  • Clients may still request project termination at any time; however, no additional work will be performed once the cancellation is confirmed.

3. Cancellation by EasyDevLabs
EasyDevLabs reserves the right to cancel any project under the following circumstances:

  • The client fails to provide required information, materials, or approvals.

  • Payment is not received as agreed.

  • The project involves unethical, illegal, or harmful content.

In such cases, EasyDevLabs will notify the client in writing and issue a partial refund based on the work completed.

4. Force Majeure
If unforeseen events beyond our control (e.g., natural disasters, system failures, war, or government restrictions) prevent us from completing the project, both parties will work together to find a fair resolution. Partial refunds or project rescheduling may be offered depending on the situation.

5. Process for Cancellations
To request a cancellation, please send an email to contact@easydevlabs.com with:

  • Your full name and contact details

  • Project or order reference

  • Reason for cancellation

Our team will review your request within 3–5 business days and confirm the outcome via email.

6. Contact Information
If you have questions regarding this policy, please reach out to us:

Business: easydevlabs.com
Owner: Orhan Atabey
Email: contact@easydevlabs.com
Phone: +492721601298
Address: Killeschlader Weg 54, 57413 Finnentrop, Germany